Privacy Policy
Shon The Locksmith respects your privacy. This Privacy Policy explains how we collect, use, protect, and disclose information when you visit our website, use our chat widget, contact us, or request locksmith services.
Information We Collect
We may collect information that you voluntarily provide, including your name, phone number, service address or location, vehicle or lock information, service request details, and communications with us. We may also collect basic website usage and technical information needed to operate, secure, and improve the website.
How We Use Information
- Respond to locksmith service inquiries and customer support requests.
- Coordinate appointments, technician arrival, service updates, and follow-up communications.
- Provide and improve our locksmith services and website.
- Protect against misuse, fraud, or security issues.
- Comply with applicable legal and regulatory obligations.
SMS / Text Messaging Privacy
If you voluntarily opt in to SMS, Shon The Locksmith may send non-marketing customer-care and service-related text messages about your inquiry, appointment coordination, technician updates, or service follow-up. Message frequency varies. Message and data rates may apply. Reply STOP to opt out or HELP for help.
No mobile information will be shared with third parties/affiliates for marketing/promotional purposes. Service providers may receive information only when needed to support customer service or business operations. Text-messaging opt-in records and consent are not provided to third parties for their own marketing.
SMS consent is voluntary and is not a condition of purchasing locksmith services.
Service Providers
We may use service providers that help us operate the website, communications, scheduling, customer service, analytics, or other business functions. They may process information only as needed to provide those services on our behalf and subject to appropriate safeguards.
Data Security and Retention
We use reasonable administrative and technical safeguards designed to protect personal information. We retain information only as reasonably necessary for service, business, legal, security, and recordkeeping purposes.
Your Choices
You may contact us to request access to, correction of, or deletion of personal information where applicable. For text messages, reply STOP to opt out. For assistance, reply HELP or call us at 602-596-6565.
Children's Privacy
Our services are not directed to children under 13, and we do not knowingly collect personal information from children under 13 through this website.
Changes to This Policy
We may update this Privacy Policy from time to time. The current version will be posted on this page with an updated effective date.
Contact Shon The Locksmith
Shon The Locksmith
4700 N 16th St
Phoenix, AZ 85016
Phone: 602-596-6565
Website: shonthelocksmiths.com